Privacy and Security
We recognize the importance of protecting the privacy of personally-identifying information that may be submitted to us when you visit our website.
The information we receive depends on what you do when you visit our site. This is how we handle the information we learn about you from your visit to our website.
If you visit our site to read or download information on our web pages such as press releases and checking and savings account information:
We collect and store only the following information about you: name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, or a similar domain corresponding to your Internet Service Provider “ISP”); date and time you access our website; pages you may have visited on our site; and Internet address of the website from where you came to visit our website.
We use the information we collect to measure the number of visitors to the different pages and sections of our site, and to help us make our site more useful to visitors.
If you visit our website to use interactive banking tools such as financial calculators and self-tests:
You may be asked for personal information in order to complete the requested analysis or evaluation. This information is NOT retained.
If you identify yourself by sending an e-mail or filling forms such as applications, check reorder forms, contact forms and guest registers:
You may be asked for personally-identifying information in order to process your e-mail, form or application. This information may be retained by us and our business partners for processing and to facilitate decisions. Information you submit to us is treated no differently than any information you might provide in a written format such as a brochure application, reorder slip to order checks, or a letter.
We Want To Be Very Clear
Your Privacy is a Priority to First Home Bank. We recognize, respect and protect the personal privacy of all our customers. We realize that our customers entrust us with personal information and it is our policy to maintain our customers’ personal information, as well as personal information of consumers who visit our institution and website.
Confidentiality and Security of Nonpublic Personal Information. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
What Information We Collect. We may collect nonpublic personal information about you from the following sources:
Information we receive from you on applications or other forms.
Information about your transactions with us, our affiliates, or others.
Information we receive from consumer reporting agency.
This information is used to better administrate our business or provide you with better products, services and opportunities.
What Information We Disclose. We do not disclose any nonpublic personal information about our customers to anyone, except to other nonaffiliated third parties as permitted by law. We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing arrangements:
Information we receive from you on applications or other forms, such as your name, address, and phone number.
We are also permitted under law to disclose nonpublic personal information about you to “nonaffiliated third parties” in certain other circumstances. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas, and to credit bureaus. All closed and inactive accounts will continue to be covered under the privacy policies and practices described in this statement.
Notify Us of Inaccurate Information We Report To Consumer Reporting Agencies. Please notify us if we report any inaccurate information about your account(s) to a consumer reporting agency. Your written notice describing the specific inaccuracy(ies) should be sent to us at the following address: First Home Bank, Compliance Officer, 9190 Seminole Boulevard, Seminole, FL 33772
If you have any questions that are not answered in this section please contact us.
The privacy and safety of your financial information is First Home Bank’s utmost concern. Your transactions are as safe as current technology allows them to be. First Home Bank works with cutting edge technology partners to ensure that the most secure environment available is made possible for our valued customers. We offer you worry free Online Banking. You can be completely confident of the following security measures:
Secure Communications: Our system ensures that data exchanged between your PC and our computers is encrypted with 128-bit encryption-the strongest encryption available. Encryption is accomplished through Secure Sockets Layers (SSL) which utilize mathematical formulas to “encrypt” or hide information from prying eyes on the Internet. Additionally, if SSL detects that data was added or deleted after you sent it to the bank, the connection will be severed in order to guard against any tampering. The most popular browsers have the SSL security feature built in. How can you tell if your browser is secure? Click here.
Secure Environment Our computer system does not connect directly to the Internet. It is isolated from the network via a “firewall”. A firewall is a combination of software and hardware products that designate parameters, control and limit the access that outside computers have to the banks internal network and databases. You can feel secure knowing that our firewall protects your personal information from unauthorized access.
Secure Login Access ID’s and passwords are isolated from the Internet by being stored on a secure computer. This way the passwords and access ID’s can never be accessed or downloaded by anyone on the Internet. Additionally, user passwords can vary from six to eight characters, which means the chance of randomly guessing a password is less than one in 1 billion! The system also checks for invalid logins and automatically disallows a user after three invalid attempts. This prohibits the “hacker” from gaining access to our system thus protecting your accounts.
Your Access ID and Password You will be responsible for maintaining one of the most important security measures, your access ID and password. When you receive your initial First Home Online Banking access ID and password, you will be responsible for changing the initial access ID and password to your personally selected ID and password. Be sure to keep your newly selected password a secret. Memorize it, or write it down and keep it in a safe place. It is not recommended you carry your password in your purse or wallet. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security. Not even a bank employee knows your password.